Privacy Policy
Last updated: 9 July 2026
Aqua Dreamz Pool & Spa Barrier Inspections ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit https://aquadreamzpoolinspections.com.au or engage our pool and spa barrier inspection services. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information we collect
We collect personal information that you provide directly to us, including when you submit an enquiry through our contact form, book an inspection, or contact us by phone or email. This may include:
- Your name;
- Your email address;
- Your phone number;
- The property address to be inspected; and
- Any other information you choose to include in your message.
When you visit our website, we may also automatically collect technical information such as your IP address, browser type, device information and pages visited, through cookies and analytics tools (see our Cookie Policy).
How we use your information
We use your personal information to:
- Respond to your enquiries and provide quotes;
- Schedule, perform and deliver pool and spa barrier inspections and certificates;
- Communicate with you about your booking or our services;
- Meet our legal and regulatory obligations, including those under the Building Act 1993 (Vic) and associated regulations; and
- Improve our website and services.
Disclosure of your information
We do not sell your personal information. We may disclose your information to third parties who assist us in operating our business (such as email, form and analytics providers), and to regulatory bodies such as the relevant council or the Victorian Building Authority where required to lodge or verify a compliance certificate, or where required or authorised by law.
Data security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Cookies and analytics
Our website uses cookies and third-party analytics services to understand how visitors use the site. You can control cookies through your browser settings and our cookie consent banner. See our Cookie Policy for more detail.
Accessing and correcting your information
You may request access to the personal information we hold about you, or ask us to correct it, at any time by contacting us using the details below. We will respond within a reasonable period.
Complaints
If you believe we have breached the Australian Privacy Principles, please contact us and we will investigate. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at info@aquadreamzpoolinspections.com.au.